Return Policy
30-Day Return Guarantee
At MARLENE™, customer satisfaction is our priority.
If you are not completely satisfied with your purchase, you may request a return within 30 days after receiving your order.
Return Conditions
To qualify for a return:
- Products must be unused and in original condition.
- Products must include original packaging.
- Proof of purchase is required.
How to Request a Return
Please contact our customer service team:
Include:
- Order number
- Reason for return
- Photos if applicable
Our team will provide the next steps.
Refunds
Once your return has been received and inspected, your refund will be processed within:
5–10 business days
The refund will be issued to your original payment method.